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Welcome to HDFC Life's Group Insurance Customer Service section. If you are covered under a group insurance plan with us, you are in the right place. Here you can access service support for your policy and find answers to your queries easily.
At HDFC Life, we are committed to delivering exceptional customer service for your group insurance needs. This section provides all the essential information—from support channels and value-added services to policy servicing options.
We aim to provide timely assistance while maintaining consistent service quality.
Contact Us
- Customers or members can write to us at: service@hdfclife.com
- For Master Policy Holders
- Our Group Operations team is available to assist you based on your plan type:
- For Group Term Insurance (GTI): groupoperations@hdfclife.com
- For Credit Protect (CP): cpgroupops@hdfclife.com
- For Group Unit Linked Plan: groupfunding@hdfclife.com
Go Green is an HDFC Life initiative that encourages environmentally responsible practices to help protect our planet. Choosing to go green is a simple yet impactful step in the right direction.
Benefits of Go Green
Contribute to environmental sustainability
Faster turnaround time
Paperless transactions
Easy and quick data retrieval
Tamper-proof documentation
Services Offered Under Go Green
Electronic Payout: This facility enables the insurer to transfer funds directly to the policyholder’s account via RTGS or NEFT.
Digitally Signed Communication: A digitally signed document verifies the sender’s identity and ensures that the original content remains unchanged.
Registered Email ID: This facility allows trustees or policyholders to send scanned copies of signed documents from their registered email IDs, eliminating the need for physical copies.
To sign up and assist in our Go Green objective please fill the, attached form
Please provide the below mandatory details to help us resolve your concern faster
Your query has been registered with
Reference ID: 1100110011.
The details will be shared with you via your registered email address. We
appreciate the opportunity to assist you.
ARN : DS/10/25/27832
