RESUME APPLICATION PAY PREMIUM

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RESUME APPLICATION PAY PREMIUM

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Quick links

Mobile (Download app)

Download HDFC Life App

Buy plans, track your policy, make renewal payments & monitor fund performance with HDFC Life App, Download Now!

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Hear it from our customers

‘Customer Centricity’ is one of our core values. At HDFC Life, we take immense pride in our commitment to provide quality customer service. We believe in going the extra mile to support our customers during their time of need, providing them with exceptional care and service to continue living a life of pride. Here are some of the testimonials shared by our esteemed customers about their delightful service experience with HDFC Life.

Customer Service

I appreciate your prompt attention to my concern regarding policy. Thank you Aaliya for your assistance.

Mr. Parekh
November 30,2023
Ms Neha Sanyal is an excellent representative of HDFC LIFE . From day 1 of our receiving our complain till the date of resolution she had kept us updated on the movement of resolution . She regularly followed up within the organisation and outside ( with our banker) regularly. We wish her for her future endeavors

Ruby Shrivastava
November 30,2023
I would like to express my gratitude to Mr Deepak Sharma and the larger customer service team at HDFC Life. I reached out to the team to update address and beneficiary details. I was provided clear details on what I need to provide, guided through the process and the team made changes promptly once they had my documents. Overall, what was impressive was the personalized attention I got, and it renewed my confidence in HDFC Life. Thank you for the customer obsession.

Vibha Singhal Sinha
November 20,2023
First of all, thank you very much Sarika for your consideration and prompt response to my request. I really appreciate your positive response.

Mrs. Jyothi Dhuguru
October 25,2023
Hi Neha, I would like to thank you for addressing the policy related support requested by me. In case, I need any further clarification or support, I shall reconnect with you. Here's wishing you the best in your journey with HDFC Life.

Mr. Ashish Neogi
October 05,2023
I must thank you Mr. Pankaj to settle all issues to my satisfaction. Thank you once again.

Mr. Ashim Kumar Sarkar
September 18,2023
We sincerely thank you Shilpa for addressing our concern in a prompt and professional way.

Mr. Adrian Miranda
September 03,2023
I am happy to inform you that I have received the policy certificate. I would like to thank you Tejal for helping here. I would like to appreciate your efforts. Thank you so much.

Mr. Amit Joshi
August 15,2023
I had a wonderful experience with HDFC Life Customer Service team recently. I was earlier wary of a lengthy procedure for claim settlement. However, I was pleasantly surprised by the prompt service and the claim was settled in a very short time. Not only was the procedure quick and smooth, the team expressed empathy in the situation. I would like to express my gratitude to Mr. Nagesh Pai, Mr. Anil D'Souza and Ms. Sarika Madhavan for all their help!

Sudeshna Manish Deo
August 01,2023
As a senior citizen, I needed urgent help, with my Cancer Care policy. John Coutinho contacted me on recept of my mail, requesting assistance. He was fantastic, I mean really good. In all my years of dealing with lazy customer care personnel, this man proved that he cared. He was efficient, understanding and very pro-active. Thank you John Coutinho, and HDFC.

Renald Rodrigues
August 01,2023
Dear Karishma, we sincerely appreciate your efficient, gracious customer service, the level of detail and accountability. Thank you for showing your great example of services.

Mr. Manoj Kumar Jain
August 01,2023
very well explanation of the policy and more than required confirmation calls which make us trust it more.

Avneet Bhasin Arneja
March 10,2021
Fast response. Good service.

Alok Jha
March 10,2021
it was very smooth and easy .....i really liked the way associate (Pragati sharpa) handled my query and assisted me throughout the process !!!!!

Sumit Rawat
March 10,2021
very cooperative and clarity in guidance for completing the process.

Chandra shekar
March 10,2021
very nice staff and clean behave yourself is better for customer and saving our time thanks

jaswinder kaur
March 10,2021
The executive I spoke to was polite and knew about the policy details, insurance was issued within a few days

Philip George
March 10,2021
your executives responding very quickly at every moment

Kondru Gopi
March 10,2021
Good to hear from you. Nice and wonderful experience.

DEEPANSHU TAAK
March 10,2021
Responded to answers, updated., helped me with alternatives

Soubhagya Sagar Behera
March 10,2021
Team were polite and quick to follow up and get the work done, causing minimal hassle

Abhishek Ghosh
March 10,2021
Staff was good while explaining the policy

ROHIT SINGH
March 01,2021
constant feedback from customer care center regarding processing of application made easy way to procure policy online

ASHUTOSH SONAWANE
March 01,2021
The process is totally online and time saving.

Manoranjan Paul
February 28,2021
Friendly talk with customer and very good response. Thanks to all who is involved this.

KOWLOBH CHANGMAI
February 28,2021
The response was fast and the request ot completed within one day

Rajesh Kumar
February 27,2021
Process is easy and time saving.

AKSHAY BALAJI PANCHAL
February 26,2021
Entire process was seamless

Abhishek Shah
February 26,2021
The process is very simple and user-friendly.

M MD Jakeer Hussain
February 26,2021
the web interface is simple and clear

Shiyas Neeliyanikal Pakrudeen
February 25,2021
Everytime, my experience of interaction with HDFC Life is the best. I got proper guidance. I recommend online purchase of life insurance to my friends & relatives.

Prashant Shivaji Kshirsagar
February 25,2021
the plan is very good & its very easy to purchase the policy through online

Richa Sharma
February 25,2021
Promptly answered my queries and resolved

Umesh N
February 25,2021
very good got all the information from representative...

Vinod V Mokashi
February 25,2021
good interaction while policy purchasing.

Prashant Acharya
February 22,2021
Explained everything in an easy way

Pankaj Kumar
February 22,2021
Very knowledgeable marketing team. Quick decision making and quick delivery.

Ramanathan Hariharan
February 21,2021
executive was very much polite and was having the good knowledge

seema singh
February 20,2021
Process was smooth and I was getting updates about required documents and status.

Abhishek Singh
February 20,2021
Mr. Khan was very helpful and patient with my queries. He did a great job in turning around the whole sign-up process for me. Gave me walkthrough on things that I need to consider before buying the policy. Helping me completely with Proposal forms and

Evans Rego
January 24,2021
The customer support executives communications were clear and to the point without forcing unnecessary details.
All other email communications were also on time and user friendly.

ARIPRASATH PONNURANGAM
January 24,2021
I would like happy about HDFC life,it will support to my family. about online policy,my time save and HDFC Life give clear explanation about term policy,and E-payment and E-paper work.

RAVI GUGULOTH
January 22,2021
it was very easy and convenient to purchase and the good plans at low rate .

BIKASH KUMAR MISHRA
January 22,2021
All terms and conditions regarding term insurance is clear, staff are so kind enough in guiding me towards pre medical checkup by phone. Overall I was satisfied with hdfc life in receiving term insurance plan.

DUBASI NARESH
January 13,2021
The advisor who dealt with us was very patient in explaining the policy buying process. the overall service was good.

Srevidhya Madhusudhan
January 10,2021
I have heard from many people about this HDFC Life policy ,people say this policy is very good and also bank service,claim process is very good that's why I choose this policy...

Dipak Vishnukant Lolage
January 10,2021
As and when required, received help and processed sucessfully

SAGRIKA SRIVASTAVA
January 09,2021
Seamless. User Friendly. Prompt.

Mihir Trivedi
February 21,2020
The whole experience was great. The team was really helpful to guide the process

Kunal Samant
February 12,2020
It's great.

Abhishek Murmu
February 11,2020
It was user-friendly process portal was good

Shrikant Chatur
February 11,2020
Awesome experience

Bhaskar Mishra
February 05,2020
Very easy to buy and user friendly process. Additional information clarity needs to be improved. Overall very happy and satisfied.

Jignesh Suthar
February 05,2020
Good response & Good service

Hemanta Kumar
February 05,2020
Very good service

Ajay Jani
February 04,2020
Faster policy approval

Nitin Shinde
February 04,2020
It's a very good experience to buy online policy from HDFC

Mohit Kumar Chahal
January 31,2020
Very good response. good service

Rajat Khanna
January 31,2020
It was very smooth process to get the policy

Anil Kumar Chahar
January 31,2020
All the staffs were hospitable and worked very professionally

Jay Tamang
January 31,2020
Better guidelines given by customer service

Sanjeev Das
January 30,2020
Fast process

Amit Agarwal
January 29,2020
Quick and guided response

Pramod Naik
January 29,2020
Policy issued within 2 days of online form filling.

Soumen Gope
January 29,2020
Cooperative staff

Amit Kumar Verma
January 29,2020
Systematic way of approach and also good updates timely basis

Shalini Jain
January 28,2020
Follow up & issue of policy with in 3 days... excellent service

Purushottam Patidar
January 28,2020
HDFC released policy as discussed with me for major terms.

Virendra Mahajan
January 25,2020
Very good

Ganesh Gursale
January 24,2020
Very simple process and excellent support at every stage.

DAMODARA RAO REPALLE
May 31,2019
I like the benefits provided with investment policy. Simple procedure, easy steps and helpful customer care executives makes the new investor comfortable. Sometime it is difficult to understand the terms used but overall it was a good experience.

Rahul Bajaj
May 29,2019
yes...service is really good.Many things were good.. Easy documents upload and quick acceptance of documents. Every time we'll reply by customer care

Suyog Deshmukh
May 22,2019
It was a comfertable journey to get my term plan. All instructions were easy to execute.

Atul Kumar
May 21,2019
It simple and conveninet way

INJETI SHREEDHAR
May 19,2019
excellent service given by professionals of HDFC life.

Pankaj Kumar
May 19,2019
quick, transparent, easy

Ashay Shah
May 18,2019
Support was good by the team and helpful

Vikas Kumar Gupta
May 16,2019
its quite good experience dealing with your company

Ajay ajmera
May 16,2019
I got all desirable information online there is no need to visit anywhere

Dharamindar
May 16,2019
A good customer service step by step.

Mursaleen Ahmad
May 16,2019
very good experience and better service

Md Irshad Alam
May 15,2019
it's very simple and easy

Rajasundar Kuppan
May 15,2019
best online service

Bhagyawant Dnyanoba Bhute
May 14,2019
Staff of the compnay helped me to get the policy and complete the application process end to end

Vivekanand Devidasra Sable
May 12,2019
Good policy with good benefits

Vikram Goswamy
May 11,2019
It is very simple and easy.

SUJOY KUMAR
May 08,2019
hdfc executive guided very well and helped

Narendra Mewara
May 03,2019
Interaction with expert was nice and good knowledge of the market also the company

Surender Singh
May 01,2019
the customer care representatives responded very effectively

Shylini R
April 26,2019
The conversation was online and the transaction successful. I was guided through a step by step process. The issues concerned were solved through closely guided interactions. Thank you.

Ravi Ramanujam Chandran
April 26,2019
The quick and easy purchase of policy without harassment. I’m fully satisfied.

Dipak Bera
April 25,2019
It was the best experience with HDFC Life, I got the policy issued in 2 days,

Jai Kumar Singh
April 25,2019
Haseel free,almost paperless,quick response. Great experience. Hoping the life assured person, in my case, would enjoy the same experience

Aditya Sharma
April 24,2019
It is easy convient and all. process are step by step form filling is easy.all record is visible

Dinesh Naranbhai Kichmbare
April 24,2019
While it was quite a few pages of information that i had to fill, the process and navigation and ease of use was very smooth

Ganesh Balachandran
April 19,2019
This is a best investment plan (click 2wealth )so thanks a lot HDFC LIFE TEAM

Neeraj Nishad
April 17,2019

Purchase Experience

RECOMMENDATION SCORE

09/10

Everyone in every department is very sincere, alert and active.

SUDHIR KUMAR SHARMA
July 06,2019
RECOMMENDATION SCORE

10/10

Quick transparent service

Pradeep Shetty
July 03,2019
RECOMMENDATION SCORE

09/10

Easy navigation. accurate details and on phone support guidance if required.

Parveen Garg
June 30,2019
RECOMMENDATION SCORE

10/10

I, not only would like to give 'Excellent' category; but would like to convey that HDFC Term Insurance Policy is a product that is one of the very best in the industry. It met all my needs, period The process of purchasing online, has been meticulously done.

CHRIS M JAYACHANDRAN
June 28,2019
RECOMMENDATION SCORE

10/10

Everything was self explanatory in online form filling process. And also the customer service personnel were very helpful in clarifying any doubts.

Munish KS
June 24,2019
RECOMMENDATION SCORE

10/10

Very easy upload of documents, simple talk with doctor for medicals and fast processing... also, excellent updates at each step of processing

Umang Sudhir Gandhi
June 20,2019
RECOMMENDATION SCORE

10/10

Easy process for documentation and verification. policy issued within 10 days.

GAURAV KUMAR
June 19,2019
RECOMMENDATION SCORE

09/10

They provide us best and quick servic and we easily complete our whole process.

Gagandeep singh
June 16,2019
RECOMMENDATION SCORE

10/10

Every thing is transparent and easy to understand

Abhishek Sharma
May 31,2019
RECOMMENDATION SCORE

09/10

Best Support Provided throughout the process.

Ankita Subhash Patil
May 30,2019
RECOMMENDATION SCORE

09/10

fast and best experience

Dattatraya Lashkar
May 30,2019
RECOMMENDATION SCORE

10/10

Response is good and very clear information provided.

ANKIT SINGH GAHLOT
May 28,2019
RECOMMENDATION SCORE

10/10

Quick and very kind correspondence

Vaibhav dubey
May 28,2019
RECOMMENDATION SCORE

10/10

The site had all the information required and was easy to browse through

Anant Sanganeria
May 22,2019
RECOMMENDATION SCORE

10/10

- Prompt response. - Update calls at every step of process - Sms alerts and email communication - Detailed information on the online portal - Easy document share and authorisation.

Varuneshwar Nath Mathur
May 22,2019
RECOMMENDATION SCORE

09/10

A good customer service step by step.

Mursaleen Ahmad
May 16,2019
RECOMMENDATION SCORE

10/10

All work done on easy & Fast Mode

Sonu Chauhan
May 04,2019
RECOMMENDATION SCORE

10/10

A perfect solution for insuring your health along with investing for your future reliably.

Rajarshi Kar
May 04,2019
RECOMMENDATION SCORE

10/10

whole team helped me in every steps whenever I was in need.

Sohanlal Yadaw
May 03,2019
RECOMMENDATION SCORE

10/10

Every step is updated with telephonic conversation, but the same service shall be expected in case death of any policy holder, No body want die early. instead, every body want to earn crores of rupees for his family. lead a life of fulfillment.

PRABHUSWAMY D M MARIMADAPPA
May 02,2019
RECOMMENDATION SCORE

10/10

Staff is very co-oprative and helpfull.They gave small to small information about detail everything.Got detail updates immediately by mail.Thank you for good service

Ashok Chougule
May 02,2019
RECOMMENDATION SCORE

10/10

Everything was smooth and they had calculated my financial status and sanction me the amount which fall in my eligibility

Manishkumar khanduri
April 27,2019
RECOMMENDATION SCORE

09/10

During the purchase of the policy,my schedule was very busy,but still on behalf of HDFC,i was constantly in touch with the call and mail, which made all this possible.

RAM KUMAR
April 26,2019
RECOMMENDATION SCORE

10/10

It was the best experience with HDFC Life, I got the policy issued in 2 days,

JAI KUMAR SINGH
April 25,2019
RECOMMENDATION SCORE

10/10

the process was so smooth.there was no need to follow up, policy issued within time

Yogesh Yogesh
April 24,2019
RECOMMENDATION SCORE

10/10

The process was so smooth. there was no need to follow up, policy issued within time

Yogesh Yogesh
April 24,2019
RECOMMENDATION SCORE

10/10

While it was quite a few pages of information that I had to fill, the process and navigation and ease of use was very smooth

Ganesh Balachandran
April 19,2019
RECOMMENDATION SCORE

10/10

While it was quite a few pages of information that I had to fill, the process and navigation and ease of use was very smooth.

Ganesh Balachandran
April 19,2019
RECOMMENDATION SCORE

09/10

Smooth flawless procedure

Samir Dixit
April 17,2019
RECOMMENDATION SCORE

09/10

Good staff and excellent service

Gunjan Saneja
April 16,2019
RECOMMENDATION SCORE

10/10

Quality of service is good

SACHIN ASHOKKUMAR PATIL
April 06,2019
RECOMMENDATION SCORE

10/10

User Friendly and then policy details are very clear to understand

Podakkal Kiran Kumar
April 06,2019
RECOMMENDATION SCORE

10/10

Interaction and cooperation with you all was good

RAJANI SHERA SAIYYAD
April 06,2019
RECOMMENDATION SCORE

10/10

Quick solution for my problem

SHIVANSH NIGAM
April 05,2019
RECOMMENDATION SCORE

10/10

Very fast and trancperence service

Raghunath Sitaram Mahajan
April 04,2019
RECOMMENDATION SCORE

09/10

Excellent customer service

Churaman Singh Sahu
April 04,2019
RECOMMENDATION SCORE

10/10

The process was easy, good follow up.

Prasad Rao Nadella
April 02,2019
RECOMMENDATION SCORE

10/10

The process was easy, good follow up

PRASAD RAO NADELLA
April 02,2019
RECOMMENDATION SCORE

09/10

Hassle free service so i rate best.

Diwakar Mishra
April 02,2019

0137583024_Senior Mangement Template_Customer Stories _Emailer_janvi_1600 x585 & 760 x593

1.Claim Settlement Ratio 99.39%

2.Bonus declared ₹ 3660 crores

3.Over 6.85 crore lives insured

4.Recognized as a Superbrand for the 9th time in a row

1.Claim Settlement Ratio 99.39%

2.Bonus declared ₹ 3660 crores

3.Over 6.85 crore lives insured

4.Recognized as a Superbrand for the 9th time in a row

WRITE YOUR FEEDBACK

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Testimonials on this page are experiences of Our (HDFC Life Insurance Company Limited/HDFC Life) customers and does not constitute any recommendation or guarantee on behalf of HDFC Life. Each testimonial is individual specific experience and personal to each Customer and may differ from individual to individual. While We strive to make customer's association with us worthwhile and pleasant, We do not guarantee that every customer shall feel similarly for our products and services; We disclaim any and every liability arising in this regard. You are requested to make your own inquires before proceeding to purchase any of our product.
Insurance is subject matter of solicitation, please read policy document carefully.

Disclaimers

Individual death claim settlement ratio by number of policies as per audited annual statistics for FY 2023
Bonus declared for HDFC Life participating plans in the board meeting April'23
Standalone financial results as on 31st March 2023, available on HDFC Life website (https://stg1-website.hdfclife.tech)
Recognized by Superbrand India in February 2023

INT/EU/11/21/26411

For NRI Customers

(To Buy a Policy)

(If you're our existing customer)

For Online Policy Purchase

(New and Ongoing Applications)

Branch Locator

For Existing Customers

(Issued Policy)

Fund Performance Check

Hear it from our customers

Customer Service

Purchase Experience

1.Claim Settlement Ratio 99.39%

2.Bonus declared ₹ 3660 crores

3.Over 6.85 crore lives insured

4.Recognized as a Superbrand for the 9th time in a row

1.Claim Settlement Ratio 99.39%

2.Bonus declared ₹ 3660 crores

3.Over 6.85 crore lives insured

4.Recognized as a Superbrand for the 9th time in a row

WRITE YOUR FEEDBACK